Covid-19 Update!

Dear Pet Parents,

We are staying current to the ever changing recommendations due to the COVID-19 situation and want to make all of you aware of our current situation at the clinic. Due to the physical distancing recommendation we have made the following changes:

Due to COVID-19 we have adjusted our hours. We are open Monday – Friday 8-5 , but our doors remain locked. We are now CLOSED Saturdays until further notice. Sundays CLOSED.

  • We are postponing any non-essential appointments until further notice.
  • If you have an appointment or are picking up food or medication we ask that you call from your car when you arrive. Under most circumstances we will ask you remain in your vehicle while your pet is examined or you will be invited in as soon as the reception area is clear. We ask that only 1 person/pet is present for the appointment or to pick up items in order to respect the 6 foot social distancing protocol.
  • We recommend taking advantage of our curbside pickup. You can pay with a credit card over the phone and we will bring the food or medication to you.
  • If you have been away or you have been near an individual that is sick or you are feeling unwell yourself, we ask that you stay home. Perhaps another individual may be available to bring your pet in.
  • During this time please ensure that you have all food and medications your pet needs. Currently there may be a delay of 7-10 days for orders. Consider using our Vetstore for food purchases to be delivered to your door.

Thank you for your understanding and patience. We can all get through this together. If you have any questions, please call us at 519-258-9963

Healthy Pets &

Educating Clients

is our goal!

Caring for all your family

It is our mission to treat each pet as if they are a member of our own family. We practice respect, courtesy, empathy and responsibility on a daily basis. It is these characteristics that set us apart from other clinics as we want your entire experience with Downtown Veterinary Hospital to be beneficial to you and your pet.

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Our Services

Medical Services

If your pet needs medical assistance, you can feel confident turning to us. Our knowledgeable staff and modern facilities are equipped to handle a wide variety of medical conditions.

Preventive Services

A simple way you can help keep your pet healthy is by protecting him or her against parasites. Heartworms, fleas, ticks, and other internal and external parasites are much more than just pests.

Wellness Care

One of the best things you can do for your pet is to keep him or her healthy. And one of the easiest and least expensive ways to do that is by bringing in your pet for regular exams and vaccinations.

Request Services

We are happy to book an appointment for you. Quickly and easily schedule an appointment time that is convenient for you and your pet. Your online pet portal is your one stop for appointments, medical records and more.


Pet Health Library

We share the same goal – ensuring your animal companion is healthy and happy.Haven Animal Hospital is pleased is to provide a library of professionally written articles updated by practice experts and reviewed by practitioners to bring you the most up-to-date, trustworthy pet health information.

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